Return & Refund Policy
LIT FUZE Refund Policy & 100% Satisfaction Guarantee
We have your back brah! If you aren't 100% Satisfied, email us at: firstname.lastname@example.org
We treat all of our customers like we do our friends and family in Santa Cruz and every delivery of a shirt, sticker, and sign ends with a hug or a handshake.
Your personal experience ordering and receiving lit fuze products is our business. We want to improve so if issues or challenges are discovered will will fix your problem swiftly. We will then improve our manufacturing and operational processes to prevent repeating issues in the future.
If you are not 100% satisfied with the quality or delivery of our product, we will provide a swift replacement and / or an immediate refund. Returns will be determined on a case by case basis and may not necessitate you to return product back to us.
Follow these quick steps:
STEP 1: Please email email@example.com and include your Name, Order # and preferred method of contact (Phone and/or Email).
STEP 2: We will contact you within 24 hours to understand how you want the issue resolved.
STEP 3: We will listen to you and then provide a refund or replacement product.
STEP 4: Go surfing.
We want you to love our shirts so much that in 20 years we are still here with the same philosophy. Help us spread the good word. #litfuze